Returns
and Exchanges
Your satisfaction is
guaranteed. If for
any reason you are
not satisfied with
the merchandise you
receive, simply call
(972) 418-4977 to
expedite your
exchange or return.
NOTE: Returns
must be received
within 30 days of
receipt of the order
and must be in the
original condition.
A credit is
available for the
merchandise only.
Freight is
non-refundable.
Merchandise
Availability
If an item is temporarily out of stock, we will hold your order until that item is in stock. As soon as the back-ordered merchandise arrives in our warehouse, we will ship your complete order directly to you.
Shipping
Information
Merchandise is
shipped via UPS;
however we ask that
you provide a street
address rather than
a Post Office Box.
In-stock merchandise
will be shipped
within 48 hours of
receipt. Larger
orders may take an
additional week or
two depending on
availability.
Overnight delivery
is available for
additional charge.
NOTE: Please
indicate clearly if
your order is needed
for a certain date,
so we may ship
accordingly.
Privacy
Policy
We respect your
right to privacy and
your desire for a
secure online
shopping
experience.
Our privacy policy
can be viewed here.
This
is a website of The
J. Paul Company
Our postal address
is:
The
J. Paul Company
2535-B East State Hwy 121
Lewisville,
Texas
75056
We can be reached
via e-mail at dresser@jpaulco.com
or by telephone
at 972-418-4977 or 800-572-0191.
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