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FAQ

General Information

Thank you for shopping the Johnson Equipment Company branded Webstore. The J. Paul Company is proud to provide this online company store to employees. Here you will find a wide selection of corporate apparel, accessories, and quality promotional products all at great prices. All apparel prices include one embroidered logo.

The J. Paul Company is located in Lewisville, TX. Feel free to stop by for a visit and tour of our manufacturing facilities and showroom. Our address is:

The J. Paul Company
2535-B East State Hwy 121, Suite 100
Lewisville, TX 75056


Your J. Paul representative is Andy Eskildsen. He may be contacted by e-mail at andy@jpaulco.com or by calling 972-418-4977.


Frequently Asked Questions

What payment methods are available?

All major credit cards (Visa, Master Card, American Express & Discover) are accepted and securely processed using e-commerce secured by Secure Sockets Layer (SSL) technology.

How and when will I receive my purchase?

All items will ship in 5-9 working days. If items are needed sooner, or to discuss special delivery requirements, please e-mail Andy Eskildsen, or call him at 972-418-4977.

Will I receive confirmation of my online order?

Yes, you will receive an e-mail verification of your order.

How often is this website updated with new products?

Expect seasonal updates from which to choose new products from.

Where can I add special instructions to my order?

At the end of your checkout, a "Special Instructions" field is available for such requests.

What is your return policy?

If you are not satisfied with your order, please send it back for a full refund within 30 days of receipt. All embroidered or custom orders are non-refundable, unless product is defective. Shipping & Handling Charges will apply.


 

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