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FAQ

Thank you for shopping at the DFS eStore. All products are provided by The J. Paul Company.

The J. Paul Company is proud to provide a wide selection of Apparel and Promotional products for you and your team all at great prices.

The J. Paul Company
2535-B East State Hwy 121, Suite 100
Lewisville, TX 75056


The J. Paul Company Account Representative


Chris Scott chris@jpaulco.com

Frequently Asked Questions


What payment methods are available?

All major credit cards (Visa, Master Card, American Express & Discover) are accepted and securely processed using e-commerce secured by Secure Sockets Layer (SSL) technology.

How and when will I receive my purchase?

Production time varies by item. Please view the item to see turn time prior to shipping. If items are needed sooner, or to discuss special delivery requirements, please e-mail an account representative, or call them at 972-418-4977.

Will I receive confirmation of my online order?

Yes, you will receive an e-mail verification of your order.

How often is this website updated with new products?

Due to inventory and price fluctuations, we will update current items and add new items daily.

Where can I add special instructions to my order?

At the end of your checkout, a "Special Instructions" field is available for such requests.

What is your return policy?

Returns are accepted within 30 days of receiving your order. Please see our Return Policy selection for return instructions.

What if I donít see the color or item I am looking for?

If there is another item or color that you are looking for, please contact Chris Scott chris@jpaulco.com for all options.